Our Technical Support Service Center is an individual consulting service exclusively for customers who require online and telephone sessions with our technical staff. This service consists of personal videoconference sessions or phone calls to resolve any issues that may arise during the development of IoT projects.

If you're looking for information about our Technical Support Service or you are interested in contracting hours, you can get it by clicking on the following link: https://www.libelium.com/shop/services/tecnhical-support/

Every support request has been issued to a unique ticket number to track the service progress and the online conversation. For your reference, Libelium provides complete archives and a history of all your technical support requests. For that reason, a valid email address is required to submit a ticket.

If you need to contact us, please go to www.libelium.com/contact